NovaShades LLC – Terms and Conditions

Effective Date: September 14, 2025

These Terms and Conditions (“Terms”) govern your use of the NovaShades LLC website, products, and services. By accessing or using our website, purchasing our products, or engaging with our services, you agree to be bound by these Terms. Please read them carefully before proceeding. If you do not agree with any part of these Terms, you must not use our website or purchase our products.

1. Definitions

In these Terms, the following definitions apply: ‘Company’, ‘we’, ‘our’, or ‘us’ refers to NovaShades LLC. ‘Customer’, ‘you’, or ‘your’ refers to the individual or entity purchasing goods or services from us. ‘Products’ refers to all furniture, accessories, gift cards, digital items, or services offered by NovaShades LLC.

2. Eligibility

You must be at least 18 years old to purchase our products or use our services. By placing an order, you represent and warrant that you are legally capable of entering into binding contracts.

3. Orders and Acceptance

All orders placed through our website are subject to acceptance by us. We reserve the right to refuse or cancel any order at any time for reasons including but not limited to product availability, errors in the description or price of the product, or errors in your order. Upon successful order placement, you will receive an acknowledgment email confirming receipt of your order.

4. Pricing and Payment

All prices are listed in the currency indicated on the website (GBP, USD, or EUR). Prices are subject to change without notice. Payments must be made in full at the time of purchase using accepted payment methods. NovaShades LLC uses secure third-party payment processors. We are not responsible for errors or breaches arising from third-party systems.

5. Gift Cards

Gift cards issued by NovaShades LLC may be used solely for purchasing eligible products on our website. Gift cards are not redeemable for cash, except where required by law. Lost, stolen, or damaged gift cards will not be replaced. Each gift card is identified by a unique code, which must be entered during checkout. By purchasing or using a gift card, you agree to the applicable terms displayed at the time of purchase.

6. Shipping and Delivery

We aim to process and deliver all orders within the estimated timeframes displayed on our website. Delays may occur due to unforeseen circumstances, customs procedures, or supply chain issues. Ownership and risk of loss for products pass to you upon delivery. You must provide accurate delivery details; we are not liable for failed deliveries due to incorrect information.

7. Returns and Refunds

Our return policy is clearly stated on our website. You may be entitled to a refund, exchange, or store credit subject to conditions. To initiate a return, you must contact our customer service within the return window. Refunds will be processed using the original payment method. Certain products, such as personalized items or digital goods, may not be eligible for return.

8. Intellectual Property

All content, trademarks, designs, logos, images, and text on our website or packaging are the intellectual property of NovaShades LLC. You are prohibited from reproducing, distributing, modifying, or creating derivative works without our express written permission.

9. Limitation of Liability

To the fullest extent permitted by law, NovaShades LLC shall not be liable for any indirect, incidental, consequential, or punitive damages, including loss of profits, revenue, or data, arising from your use of our website or products. Our total liability for any claim shall not exceed the amount you paid for the product giving rise to the claim.

10. Privacy

Your use of our website and services is also governed by our Privacy Policy. By agreeing to these Terms, you consent to the collection, use, and disclosure of your information as described in our Privacy Policy.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of England and Wales for UK customers, and the applicable laws of the United States for US customers. Disputes shall be subject to the exclusive jurisdiction of the courts in your country of residence.

12. Dispute Resolution

In the event of a dispute, you agree to attempt to resolve the issue informally by contacting us first. If informal resolution fails, disputes may be resolved through arbitration or mediation where applicable, unless otherwise required by law.

13. Amendments

We reserve the right to modify or update these Terms at any time without prior notice. Changes will become effective upon posting on our website. It is your responsibility to review the Terms periodically.

14. Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions shall remain in full force and effect.

15. Entire Agreement

These Terms constitute the entire agreement between you and NovaShades LLC and supersede any prior agreements, understandings, or communications.

16. Contact Information

If you have any questions about these Terms, please contact us at: contact us at our website.